RESPECT

We treat everyone with dignity, kindness, and understanding.

Show Dignity

Interacting with all individuals politely and with consideration for their feelings and opinions.

Key Indicators:

Listen carefully to others
Respond politely during disagreements
Speak kindly to everyone

In the Hospital Setting

Uses respectful language under pressure; preserves “face”.
Handles complaints calmly; offers alternatives without humiliation.
Designs visiting rules and signage that feel courteous.
Mediates inter‑department disagreements with civility.